.

FREE EXPRESS SHIPPING ON ALL ORDERS OVER $200 - WITHIN AUSTRALIA X

Welcome to Martin York

Martin York

SHOP NOW - PAY LATER

Shipping + Delivery

PROCESSING AND DELIVERY TIMES

Deliveries to Australian addresses can be expected to arrive within 1-2 days from the time of shipment (for postcodes within the Express post next day delivery network).

Most metropolitan deliveries are received next day, where the order is received between Monday - Friday and prior to midday AEST. For regional deliveries, please allow an extra 3-4 days depending on your location.

Deliveries outside of Australia can be expected to arrive within 7-10 business days from the time of shipment, depending on your location.  

All International orders are sent via Australian post, regular post however If you require your order to be sent via International express post please contact us at hello@martinyork.com.au to obtain a freight quote. 

When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please email us hello@martinyork.com.au

All orders are processed within 24-48 hours. Deliveries are sent during normal business hours between Monday and Friday. Purchases made on weekends and public holidays will be processed on the next business day.

SHIPPING WITHIN AUSTRALIA

For shipping within Australia, we use Australia Post express service. Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. You can track your parcel at www.australiapost.com.au

All deliveries must be signed for. Please ensure your delivery address is attended. We recommend providing a business address where possible, or where someone will be able to sign for the delivery between 9am and 5pm.

Please note we cannot deliver to PO box addresses.

Please note, orders of multiple items may be shipped in more than one delivery. This will be indicated by multiple tracking numbers on your shipping confirmation email. 

Whilst Martin York will process and ship your order within a fast and timely manner we take no responsibility for any delays by freight carriers once your item has left Martin York.

INTERNATIONAL SHIPPING

Martin York is more than happy to accommodate our international guests and will ship world wide.

Deliveries outside of Australia can be expected to arrive within 7-10 business days from the time of shipment, depending on your location.  All International orders are sent via Australian post, regular post, however If you require your order to be sent via international express post please contact us at hello@martinyork.com.au to receive a freight quote.

International shipping is $60 however If shipping weight exceeds 3kg we may be in contact with a shipping surcharge.

All International deliveries include Insurance for loss and damages whilst in transit.  Please note because of this we do not accept PO Boxes delivery address and signature will be required upon delivery.

Whilst Martin York will process and ship your order within a fast and timely manner we take no responsibility for any delays by freight carriers once your item has left Martin York.

Upon arrival to the destination country, international orders may be subject to duties and taxes billed by the destination country customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.

All costs, both product and shipping are in Australian Dollars.

SHIPPING COSTS

Australia Wide flat rate shipping of $15 for all orders under the value of $200 via Express Post.

All orders over $200 are shipped FREE via Express Post, Australia wide.

* All costs are in Australian Dollars

CURRENCY TAXES & DUTY

Note that all product prices indicated and payments made on this site are in Australian Dollar currency.

For orders being shipped within Australia, prices are inclusive of GST. For orders being shipped internationally, Australian GST is removed from the item price.

Orders to countries outside Australia may be subject to import duties and/or taxes, which are applied when your package reaches your country. Your order is shipped on a DDU (Delivery Duty Unpaid) basis. We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information, please contact your local customs office.

ITEM AVAILABILITY

Because stock quantities update live and in real time, your items should always be available. If a sold-out item is purchased, you will be notified by email as soon as possible and offered a suitable replacement or a full refund.

CHANGES TO YOUR ORDER

Once your order has been placed, we are unable to make changes or cancel your order, however our usual returns process is available. If you have made an error in your delivery address, please contact us via email at hello@martinyork.com.au immediately. If your order has already been shipped, Zimmermann accepts no responsibility for incorrect details entered.

If there are any delays to your order, you will be notified via email. Please ensure the email address entered in the checkout is attended. Please note we reserve the right to cancel any order at any time, at our sole discretion.

Shipments which are rejected by the receiver will result in the customer incurring redirection fees. On the instance that a shipment is rejected by the receiver, it is the customer's responsibility to contact us to notify us of the situation.

GIFT WRAPPING

All orders arrive packaged in tissue paper with a ribbon which is suitable for gift giving. If you wish to include a hand written card with your gift order, please contact hello@martinyork.com.au immediately after the order has been placed, referencing your order number and the card's message.

ORDERING INFORMATION

For all online customer service and order enquiries, either email us hello@martinyork.com.au or call us on (03) 88208009

Please note as our head office and transaction processing is based in Australia, your bank may apply international transaction fees.